The second-hand marketplace Users Express Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Modifications
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices after backlash from users.
